Contact Us

We value your feedback and are here to help! Whether you have questions, suggestions, or need assistance, please don't hesitate to reach out.

💡 Feature Request Guidelines

When submitting a feature request, please include:

• A clear description of the feature you'd like to see
• How this feature would benefit your workflow
• Any specific examples or use cases

While we can't implement every suggestion, we carefully consider all feedback when planning future updates.

🐛 Bug Report Checklist

Help us fix issues faster by providing:

• A description of what happened vs. what you expected
• The steps to reproduce the issue
• Your browser name and version (e.g., Chrome 120, Firefox 121)
• Your operating system (e.g., Windows 11, macOS Sonoma)
• Screenshots or screen recordings if possible
• The file format you were working with (if applicable)

🛒 Purchase & Licensing

For questions about Premium licenses, purchases, or payment issues, please include:

• Proof of purchase: Your order confirmation or transaction ID
• Platform: Where you purchased (Web, Desktop App)
• Issue description: What's happening with your license

🤝 Business Enquiries

For partnership opportunities, bulk licensing, or business-related enquiries, please email us with "Business Enquiry" in the subject line. We're open to discussing:

• Enterprise or educational licensing
• Integration partnerships
• Collaboration opportunities

🙏 Thank You

Thank you for using Type Shifter! Your feedback helps us improve the application for everyone. We genuinely appreciate you taking the time to reach out.